At Alhadi Travels, your privacy matters to us. Whether you’re planning your sacred journey for Umrah or Hajj, we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including Umrah and Hajj travel packages from the USA. You agree to the terms outlined in this Privacy Policy by using our website or services.

1. Who We Are

Alhadi Travels is a trusted travel agency based in the United States that provides Umrah and Hajj packages for pilgrims. We specialize in full-service pilgrimage arrangements, including visa assistance, flights, hotels, and ground transport. We operate www.alhaditravels.com (referred to as “the Website”).

2. Information We Collect

When you browse our site or interact with us, we may collect the following personal information:

• Basic Details: Your name, email, contact number, and mailing address.
• Booking Information: Passport number, travel dates, package preferences, and payment details.
• Technical Data: Your IP address, browser type, time zone, device type, and browsing behavior via cookies.

We only collect the necessary data to provide the services you request and enhance your experience.

3. How We Collect Information

We gather information in three main ways:

• Directly from You: When you fill out a form, book a package, or contact us for inquiries.
• Automatically: Through cookies and similar technologies when you visit our site.
• From Third-Party Tools: Such as analytics tools or ad platforms that help us understand how users interact with our website.

4. Why We Collect Your Data

We use your personal information for the following purposes:

• To process your Umrah or Hajj bookings.
• To confirm travel arrangements and provide updates.
• To send you package offers or religious travel promotions (only with your permission).
• To improve our website and services based on user behavior.
• To respond to your inquiries or requests.
• To comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our site uses cookies to store preferences and gather traffic insights. These small data files help us:

• Remember your choices and preferences for future visits.
• Analyze how users navigate our site.
• Improve loading speeds and performance.

You can control or disable cookies through your browser settings. However, some site features may not function correctly without cookies enabled.

6. Google Services and Ad Tools

We use tools like Google Analytics and Google Ads that may collect non-personal identifiers through cookies (including DART cookies). These tools help us understand visitor behavior and deliver relevant advertising. Google’s use of DART cookies enables it to serve ads based on your previous visits to our website and others. You can opt out of personalized ads by visiting Google Ad Settings.

7. Log Files

Like many websites, we use log files. These include:

• IP address
• Browser type
• Internet service provider (ISP)
• Date and time stamp
• Referring/exit pages
• Number of clicks

These are not linked to any personally identifiable information and are used to analyze trends and administer the site.

8. Data Security

We take your privacy seriously. Your data is stored on secure servers with encryption and access controls. We implement strict physical, electronic, and managerial procedures to prevent unauthorized access or misuse of your data.

9. Data Sharing

We do not sell or rent your personal information. We may share limited information with:

• Payment processors for billing and transactions.
• Airlines, hotels, and visa agencies solely for completing your Hajj or Umrah arrangements.
• Government authorities, if required by law or for visa processing.

All third parties are obligated to maintain confidentiality and use your data only for the services we assign.

10. Your Rights Under U.S. and International Laws

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Request access to your personal data.
• Ask for your data to be deleted.
• Know what categories of personal information we collect.
• Request that we do not sell your personal information (we do not sell data).

To exercise these rights, please contact us via the contact information below.

GDPR Rights (For EU Visitors)

While we primarily serve U.S. customers, we also acknowledge GDPR rights, including:

• Right to access your data.
• Right to correct or update your information.
• Right to delete your data.
• Right to restrict or object to processing.
• Right to data portability.

Requests can be sent to our contact email and will be addressed within 30 days.

11. Children’s Privacy

We do not knowingly collect or process personal data from children under 13 years of age. If a parent or guardian believes that their child has shared such information with us, please contact us immediately. We will take prompt action to delete any such data from our records.

12. Third-Party Links and Ads

Our website may contain links to third-party websites or partner agencies. Please note that we are not responsible for the privacy practices of these websites. We encourage users to read the privacy policies of any external sites before submitting personal data.

13. Your Consent

By using our website or submitting information to us, you consent to this Privacy Policy and agree to the collection and use of your information as described.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect new laws or changes in our operations. Any updates will be posted on this page with a revised “Last Updated” date. We recommend reviewing this page from time to time to stay informed.

15. Contact Us

If you have any questions about our Privacy Policy or need to make a data request, please contact us:

Alhadi Travels
📧 Email: Info@alhaditravel.com
📞 Phone: (212) – 456 7890
🌐 Website: https://alhaditravel.com/